These Terms & Conditions govern your use of the Black Star Pastry website and any orders placed through it. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

Black Star Pastry reserves the right to amend these Terms & Conditions at any time. Any changes will take effect immediately upon publication on the website.

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

You must not misuse this website by knowingly introducing viruses, trojans, or other malicious or harmful material.

We take great care to ensure all product descriptions, images, and pricing displayed on our website are accurate. However, slight variations may occur due to seasonal availability, ingredient sourcing, or handcrafted nature of our products.

All products are subject to availability. We reserve the right to withdraw or substitute items at any time without notice.

By placing an order through our website, you are making an offer to purchase products from us.

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of product unavailability, pricing errors, or suspected fraudulent activity.

You will receive confirmation once your order has been successfully accepted.

All prices are listed in Australian Dollars (AUD) and include applicable taxes unless otherwise stated.

Payment must be made in full at time of ordering. We accept payment via methods listed at checkout.

We reserve the right to correct pricing errors at any time. If an error is identified after you have placed an order, we will contact you to confirm whether you wish to proceed at the correct price or cancel your order.

We offer both delivery and in-store collection, subject to location and availability.

While we aim to meet all requested timeframes, delivery times are estimates only and may be affected by external factors such as weather, traffic, or high demand periods.

Risk in the products passes to you upon delivery or collection.

Due to perishable nature of our products, changes or cancellations may not always be possible once an order has been placed.

If you need to make changes, please contact us as soon as possible and we will do our best to assist. However, we cannot guarantee that changes can be made after order confirmation.

We take food safety seriously and provide allergen information where possible. However, our products are prepared in a kitchen where allergens such as gluten, dairy, nuts, eggs, and soy are present.

We cannot guarantee that any product is completely free from allergens. Customers with severe allergies should exercise caution and contact us directly before ordering.

Due to the perishable nature of our products, we do not generaly offer refunds or returns.

If there is an issue with your order, please contact us within a reasonable timeframe and we will assess the matter on a case-by-case basis.

All content on this website, including images, branding, text, and design, is the property of Black Star Pastry and may not be reproduced, distributed, or used without prior written consent.

To the maximum extent permitted by law, we are no liable for any indirect, incidental, or consequential loss or damage arising from the use of this website or products purchased through it.

Nothing in these Terms excludes any rights you may have under Australian Consumer Law.